Job Description and Requirements: Part Time Utility Clerk
Wage Classification: Part Time - Hourly
Work Hours: M-W-F 8:15am - 4:45pm, (1 hr lunch break).
Reporting Location: City Hall
All applicants must complete the City's application form along with a resume and return to Lisa Jordan at 100 S. Center Street / Corry PA 16407 or via firstname.lastname@example.org. Job applications forms can be found on our website
This is a skilled labor position involving aspects of the City of Corry Water and Sewer Department. The employee shall be trained and utilized within the department. This position will perform a variety of tasks including typing, word processing, system entry, filing, file assembly, distribution of records, file maintenance, other responsible clerical and reception activities. Employees in this class are expected to participate in phases of skilled and/or unskilled labor as assigned. Additionally the employee will assist and interact with the public on a regular basis. Work will be performed within the operation of the Water and Sewer departments to provide a responsive and cost effective means of supplying services to the City of Corry. Persons in this classification exercise independent judgment within the scope of specific assignments as deemed appropriate by the City Manager and/or Office Administrator. This position reports to the Office Administrator.
Required minimum education or training: High School Diploma or GED.
All safety and compliance training as assigned by the City shall be mandatory.
Preferred education or training: Post-Secondary Education including any formal training via recognized trade schools, military service, universities, colleges, academies, seminaries, vocational schools, or institutes of technology, or previous employers.
Role specific skills and abilities:
- Knowledge of basic administrative, clerical, and filling procedures and terminology.
- Knowledge of basic computer skills including use of e-mail, Windows, Microsoft Word and Excel, QuickBooks and utility billing software systems.
- Ability to successfully execute the duties of the position
- Ability to type at a speed of 40-60 words per minute from clear printed copy.
- Ability to exercise a certain amount of independent judgment in day to day operations.
- Ability to exercise judgment when job assignments must be modified in order to be completed.
- Ability to comprehend the occupational hazards involving such work.
- Ability to be available for unscheduled and scheduled off hour work.
- Ability to be contacted by phone while off duty.
- Ability to establish and maintain effective working relationships and act in a courteous and diplomatic manner with members of the public.
- Ability to keep all information that is processed confidential.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is generally performed in an office setting while dressed in a business casual fashion.
- Pressures may be generated by deadlines, volume of work, frequent interruptions or peak work periods.
- Work may include prolonged sitting.
- Moderate lifting up to 50 lbs.
- Carrying, pushing, stooping activities are regularly performed.
- Clear speech and visual and hearing acuity is required.
ESSENTIAL DUTIES AND RESPONSIBILTIES:
Additional duties consistent with the position, may be assigned by the City.
- Receive fees for services. - post daily payments (cash, check, credit card and ACH)
- Create new customer accounts, move in/move out, transfers
- Generate service/work orders for water technician
- Balance cash drawer and assemble daily bank deposit
- Meter Routes/Readings – load equipment, download readings, review high/low readings
- Meters – maintain and record all account usage
- Billing – prepare billing reports, review/correct/generate bills/submit to printer
- Shutoff process – mail letters, generate service orders, report to code enforcement
- Invoice sewer EDU to townships monthly
- Township sewer payments weekly
- Reports – daily, weekly, monthly, yearly
- Communicate with Public Works Lead Operator related to issues for repair or concern
- Accounts receivable for water/sewer/trash – fire charges, sewer disposal and other charges
- Customer deposit fund – reconcile with billing software
- Troubleshoot hardware/software issues with software companies and with Office Administrator
- Maintain and update instruction book
- Sorting, coding, and filing of a variety of complex and/or sensate documents following established procedure associated with the filing and computer system utilized by the Water Department.
- Operates the office equipment such as computer systems, software and word processing, telephone, copy and facsimile machines.
- Utilizes reference materials including but not limited to policy and procedures, administrative directives, department instructions, and user manuals.
- Answer telephones and direct callers.
- Receive visitors at the front desk and identify their needs.
- Provide information.
- Copy and distribute a variety of materials.
- Perform word processing typing and enter a variety of information on manual and computerized record forms and logs according to established procedures.
- Proof read documents for completeness an accuracy.
- Compile information for statistical reports and records according to an established procedure.
- Update and purge complex and/or sensitive files according to established procedures.
- Perform work as assigned.
- Expected to work with limited guidance and supervision on regular and reoccurring assignments.
- Follow written and oral instructions to define objectives and problems
- Prescribe both general and detailed methods for achieving objectives.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Individuals may perform other duties as needed, including work in other functional areas.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The job description will be reviewed periodically as duties and responsibilities change with business necessity and the needs of the City. Essential and marginal job functions are subject to modification.